it looks like the only way to do it is to issue commands from a command prompt window. Try the following:
Press Windows key + X
from the list of choices, pick either Command Prompt (Admin) or Windows Powershell (Admin)
This will open a new window into which you will type some commands, as below
type in => net stop spooler
press enter
type in => del /Q /F /S C:\System32\Spool\Printers\*.*
press enter
type in => net start spooler
press enter
That should do it.
NOTE: This will delete all print jobs in the queue. Not sure if there's an easy way to just delete a single job. The files in the folder C:\System32\Spool\Printers all correspond to a print job. By deleting those files, the jobs will be deleted.
drummerboy said:
it looks like the only way to do it is to issue commands from a command prompt window. Try the following:
Press Windows key + X
from the list of choices, pick either Command Prompt (Admin) or Windows Powershell (Admin)
This will open a new window into which you will type some commands, as below
type in => net stop spooler
press enter
type in => del /Q /F /S %systemroot%\System32\Spool\Printers\*.*
press enter
type in => net start spooler
press enter
That should do it
I’m impressed!
metaphysician said:
I’m impressed!
You know, Windows 1.0 was released in 1985. Deleting stuck jobs from the printer queue has been a problem since day one. It is utterly embarrassing that they haven't fixed it yet.
THANK YOU that worked. Trying to print again. Fingers and toes crossed.
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More info
I am trying to print a document using my new brother laser printer from a windows 10 laptop. A document with a property of zero bytes is stuck in the queue. I can neither print nor delete it. This is blocking further documents from printing. I tried rebooting both the printer and the laptop. Printer and computer are linked through wireless connection. I was able to delete two other documents from the queue so I know the two devices are communicating. How do I clear the stuck document?